State Farm® Insurance Agent Steve Rich

"It’s always a good experience. Get your questions answered. They know what you need. It’s done quickly."

"Lauren helped us get our auto insurance policies switched around so easily! Great customer service at State Farm and Steve Rich's office! Thank you!"

"Great people to work with."

"I've always had good experiences with Steve Rich State Farm in Decatur. Steve is excellent to work with as well as all members of his office. Lauren Malone deserves special recognition as always being helpful with getting me the information that I need."

"What a great office with a great staff. They are friendly, knowledgeable, and great at communication. Steve Rich is a trustworthy person with an equally trustworthy staff. We enjoy our interactions with them."

"Andy and I were looking to add a vehicle to a plan already established. The turn around time on time was wondering. We greatly appreciate the help on getting this completed."

"I have been with Steve Rich’s office for over 15 years. He and his staff are very knowledgeable, personable, helpful and easy to contact! I have referred numerous people to them and as adults my children have continued to stay with them. Highly recommend Steve and his team!"

"Great to work with"

"I asked for a quote for auto and homeowners insurance. Received the quotes the next day. Very quick response."

"Mr Rich and his staff are always pleasant and helpful. Goes out of their way to help in any situation."

"Always great customer service! Quick response! Questions are answered and explained in detail. Great insurance company to work with!"

"great customer service!!"

"Ive had a great experience with Steve and his team. Special thank you to Lauren! I always felt like I was talking with friends. Thank you for all your help"

"Steve and his staff always give first class service!

Special thanks to Lauren for her help today."

"Found agents very helpful in finding insurance for us and working out plans that work financially for us as well. Do not like having to report in to the safe drive program, too many real life things going on for us that we tend to forget about it."

"Great communication on the phone and email!"

"When I call with an issue regarding my vehicle or another vehicle in my family, they always help immediately. If I have to leave a message, they get back to me quickly. It puts my mind at ease. I appreciate Steve and his staff!"

"Always available to talk if a problem occurs. Staff is very friendly and helpful. Jake from state Farm Lifesize cut-out standing inside the door scares me every time. :)"

"Steve, Lauren, Lisa, and the whole team are great. I have been doing all my insurance with them for years. They anticipate my needs and make sure I have exactly the right level of coverage."

"Had to file a claim for roof damage, claim was process quickly and easily with no hassles"

"Great service and help with claim"

"I have never had a problem with state farm! Everyone there is so helpful! Ive been with stat farm for a long time and I am very pleased!"

"Very good team. Lauren and Steve always respond to questions and changes promptly!"

"Steve is always on top of his sales and service. The other employees are always very helpful. You will be very happy with them f"

"ALWAYS get great service from Steve and his staff! Highly recommend!"